Point of sale
Log in to your URL and select Point of Sale to access your restaurant POS.
POS Dashboard is an overview of your restaurant's sales performance on a particular date or date range.
Select the restaurant name and choose the date to generate dashboard values.
- Total orders
Indicates the number of orders processed by the restaurant for a given date - SalesSum of all bills generated by the restaurant for a given date
- MTDSales from the first of the month to date.
- AOVAverage Order Value is Sales by Total orders for the given date.
- ADSAverage Daily Sales is the Month to date sales by the number of days passed in the current month.
You get one Restaurant for every branch in your Cibo account. To change the default values of the Restaurant, please go to POS ConfigurationRestaurantsEdit
To add a new Restaurant kindly purchase an add-on first for as little as $44/month and go to POS ConfigurationRestaurantsNew. Name the Restaurant, assign a Restaurant code, Add a printer network, and save.Watch Now
This feature allows you to configure a restaurant's capacity by specifying the number of floors and seating options.
To set up restaurant floors and tables, go to POS ConfigurationFloor PlansNew. Add Floor Name, Select Point Of Sale, Add table and seatings and Save. Watch Now
Every Restaurant needs to have a Point of Sale. You can go to POS ConfigurationPoint Of Sale to change the details of the default value.
To create a new Point of Sale go to POS ConfigurationPoint of SaleNew Add Name the Point of Sale, select the restaurant, add POS interfaces, add void reasons, Inventory Warehouses, and save. Watch Now
Payment modes are the modes Restaurants collect payments from their customers. You can create your Payment modes such as cash, card, Credits, UPI, etc.
To set up payment modes, go to POS ConfigurationPayment MethodsNew Add Payment Mode Name, Intermediary Account, payment Mode code, and save.
Payment modes are used in Cibo Receivables management to track settlements of sales invoices. Watch Now
You can pre-define different types of discounts and tag them to the corresponding restaurants. To set up discounts, go to POS ConfigurationDiscountNew.
Add Name, Discount type, Description, Discount amount or percentage, Select Restaurants you want the discount to be applied, and save. Watch Now
Online merchants are the food aggregators which allow you to sell your food products online.
To set up an online merchant, go to POS ConfigurationOnline MerchantsNew. Add Name, Code, Payment Modes, and Save. Every Online merchant shall have at least one unique payment mode. Watch Now
This feature allows you to create your restaurant's menu including item category, menu items, and modifier add-ons to the POS.
To set up an item category, go to POS ConfigurationItem CategoryNew. Add Category Name, and Save. Watch Now
To set up a menu item, go to POS ConfigurationMenu ItemsNew. Add Name, Select Point Of Sale Category, Prep Time, Item Code, Description, Default Price, Assign Restaurant, and Save.
You can also bulk-upload menu items in the below-mentioned CSV format.
To upload the Item category, go to POS ConfigurationItem CategoryImport Item Category CSV format
To upload the menu item, go to POS ConfigurationMenu ItemsImport Menu Item CSV formatWatch Now
To set up the modifiers, go to POS ConfigurationModifierNew. Add Name, Prep Time, Item Code, Description, Default Price, and Save. Watch Now
By using this feature, you can create different selection types of modifiers.
To set up Modifier types, go to POS ConfigurationModifier TypesNew. Add Modifier Type Name, Selection Type, and Save. Watch Now
There are default Kitchen statuses such as “In Progress, Served, Delayed” etc.
To create additional Kitchen status, go to POS ConfigurationKitchen StatusNew. Add Name, Code, Button Colour, and Save
Order Void Reasons are used when an order cancelation occurs and you can predefine the cancelation reason here.
To set up Order Void Reason, go to POS ConfigurationOrder Void ReasonNew. Add Void Reasons, and Save
To create a waiting list, go to POS ConfigurationWaiting ListNew. Add Name, Floor, Covers, Phone Number, Date, Waiting Time, and Save.
This feature allows you to add and configure the printer to get the KOTs.
There will be a default Printer Network, you can edit and rename it by Select Printer NetworkEdit
To set up a new printer network, go to POS ConfigurationPrinter NetworkNew. Add Name, Select Branch, Code, and Save
To set up the network printer, go to POS ConfigurationNetwork PrinterNew. Add Printer Name, Proxy IP Address, Select Branch Printer Network, Select Restaurant, Select Printed Product Categories, and Save
(you have to mention the installation of the exe file for configuring printer networks). Watch Now
- To create and manage incoming orders, you have to open a new session in the POS.
- To open a new POS session, go to POS > New Session
- To close a POS session, go to POS > close > Session Close (Make sure there are no pending orders before you close a POS session)
To create a dine-in order, go to POS > Resume(If the POS session is already open)Select FloorSelect TableSelect CategorySelect Menu ItemAdd Discount (If Applicable)Order NowPay Now
To reserve a table, go to Table ReservationNew. Add Select POS, Select Floor, Select Table, Select Customer, Duration, Special Notes, and Save
To create a takeaway order, go to POS > Resume(If the POS session is already open)Select TakeawaySelect CategorySelect Menu ItemAdd Discount (If Applicable)Pay NowOrder
To create a telephone order, go to POS > Resume(If the POS session is already open)Select Call CenterSearch Customer (Search for the customer if his/her details are already stored or click on “create” to add the customer details.)Select the preferred delivery mode (Pick UP or Delivery)Select Menu Item > Add Discount (If Applicable)Pay NowOrder
To view the status of the current order, go to POSResume(If the POS session is already open)Order Dashboard
This feature helps you to manage all your customers' data
To add a new customer to the database, go to POS ConfigurationCustomersNew. Add Name, Address, and Save
Cibo POS reports the following reports to help you monitor and analyze the sales performance of your Restaurant.
This report lists every order completed during a given date range.
To get the sales data, go to ReportingDaily Sales Report Select date range, Select Point Of Sale, and Print. You can filter this report by Date range, Restaurant, Payment mode, Order type, etc.
To get the transaction report, go to ReportingTransaction Reports. Select Date, End Date, Select Customers, Get Data, Print Data
To get the Day End Report, go to ReportingDay End Report. Select date, Select Restaurant, and Print
- This feature allows you to view all historical data in your POS account.
- To view the order history, go to HistoryOrders. On clicking any order, you will see details like the order reference, the session, the date, the Pos Type, the Discount Type, and the menu item.
- To view the session history, go to HistorySession
- To view the payment history, go to HistoryPayments
